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Frequently asked questions
What is Digital Mastery Hub?
Digital Mastery Hub is a gamified dashboard, built by 365 Digital, that lets corporate marketing teams track employees' progress across recognised digital marketing certification in one place, using a Kanban-style roadmap, XP, streaks and milestone badges.
Does Digital Mastery Hub host its own training courses?
No. The Platform tracks certifications earned on official third-party training environments, it doesn't deliver or host the training itself. You complete the courses and assessments directly with Google, and Digital Mastery Hub keeps the centralised record.
Which certifications can I track on the platform?
Phase 1 is Google Skillshop-first: Ads Search, Display, Video, and Measurement. Meta, TikTok, Criteo, and Snapads integrations are already scoped for subsequent phases. The roadmap grows as the industry does.
Who is Digital Mastery Hub for?
Corporate marketing departments, and the practitioners within them, who want a single professional record of their team's credentials instead of certificates scattered across separate logins and platforms.
How does the gamification work?
Progress runs on a Kanban-style board, with XP awarded for completed certifications, a streak tracker for consistent activity, and milestone badges as individuals and teams hit key stages.
Is my data safe, and does this comply with South African privacy law?
Yes. Digital Mastery Hub is built to align with South Africa's Protection of Personal Information Act (POPIA). It stores your name, email address, and certification and gamification progress in site Data Collections, doesn't collect financial, biometric or government ID information, and doesn't sell data to third parties. Full detail is in the Privacy Policy.
What happens to my XP, badges and streaks if I stop using the platform?
Progress data (XP, badges and streaks) has no monetary value and isn't guaranteed to be preserved if your account becomes inactive or access is withdrawn, see the Terms & Conditions for the full position.
How do I get access for my team?
Request access via the Sign Up page. You'll need a first and last name, work email, phone number, company website and company size to register.
Is there a cost to use Digital Mastery Hub?
No cost, and free to use.
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